Introduction
These Terms and Conditions ("Terms") govern your use of KOLO_AI®'s platform and services. By accessing or using our platform, you agree to be bound by these Terms, our Privacy Policy, and any other relevant legal documents.
Service Description
KOLO_AI® provides AI-powered solutions, including subscription services and per-interaction/token utilization billing. The specifics of each service, including pricing and billing, are detailed during the account registration and service configuration process.
Account Registration
To access the services of KOLO_AI®, you must register for an account. You agree to provide accurate, current, and complete information during registration and to keep your account information up to date. You are responsible for safeguarding your account credentials and for all activities that occur under your account.
Subscriptions and Billing
KOLO_AI® offers both subscription-based services and billing on a per-interaction/token utilization basis:
- Subscription Services: You will be charged a recurring fee based on the subscription plan you select. Subscriptions renew automatically unless canceled in accordance with these Terms.
- Per Interaction/Token Utilization: You will be billed based on your usage, such as interactions or tokens utilized, at the rates specified at the time of purchase or use.
All fees are due immediately upon invoicing unless otherwise agreed upon in writing. Failure to pay may result in the suspension or termination of your account.
Cancellations and Refunds
You may cancel your subscription at any time by accessing your account settings. Canceling your subscription will prevent future billing, but you will not receive a refund for any amounts already paid, and you will retain access to the service until the end of your billing cycle.
Refunds for token-based services are generally not available, except in cases of technical errors or unauthorized charges.
Acceptable Use
You agree to use the KOLO_AI® platform in compliance with all applicable laws and not to engage in any prohibited activities, including but not limited to:
- Using the platform for unlawful purposes
- Attempting to gain unauthorized access to the platform or its systems
- Interfering with the platform’s security or performance
A full list of prohibited activities is provided in our Prohibited Activities policy.
Intellectual Property
All content, features, and functionality provided on the KOLO_AI® platform, including but not limited to software, text, graphics, logos, and intellectual property rights, remain the property of KOLO_AI® or its licensors. You may not reproduce, distribute, modify, or create derivative works from our content without explicit written permission.
Limitation of Liability
To the fullest extent permitted by law, KOLO_AI® shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or related to your use of our platform, including, but not limited to, loss of revenue, profits, or data.
Modifications to These Terms
KOLO_AI® reserves the right to update these Terms at any time. If we make changes, we will notify you via email or through our platform. Continued use of the platform following any updates constitutes your acceptance of the revised Terms.
Governing Law
These Terms are governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of laws principles. Any disputes arising from these Terms will be subject to the exclusive jurisdiction of the courts in England and Wales.
Contact Information
If you have any questions about these Terms or our services, please contact our support team at after having signed in to KOLO_AI®.