Introduction

Welcome to KOLO_AI®. We value your privacy and are committed to ensuring that your personal information is protected in accordance with the highest industry standards. This Privacy Policy explains how KOLO_AI® collects, uses, shares, and protects your information when you use our platform.

KOLO_AI® adheres to the same privacy principles as Microsoft, ensuring that all personal data is handled with care, transparency, and in compliance with all applicable privacy laws.

Information We Collect

KOLO_AI® collects personal information that you provide directly when:

  • You register for an account or subscribe to our services
  • You interact with our support or sales teams
  • You use the KOLO_AI® platform or its integrated services

This may include details such as your name, email address, phone number, payment information, and any other information necessary to provide our services.

Use of Microsoft Clarity

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement

Use of Google Analytics

We use Google Analytics to monitor and analyze website traffic and usage patterns to improve our website's functionality and user experience. Google Analytics collects data such as:

  • Your IP address (anonymized where required by law)
  • Device and browser information
  • Operating system
  • Pages visited, time spent on each page, and interaction data (e.g., clicks)

This information is used to understand how visitors interact with our website and to enhance its design and functionality. Google Analytics uses cookies to collect this information. Cookies are small files stored on your device that allow us to recognize repeat visitors and analyze site performance.

Data Sharing with Google

The data collected by Google Analytics is shared with Google as part of its analytics services. Google may also use this data to personalize ads on its advertising network. For more details about how Google uses your data, please visit the Google Privacy Policy.

Your Choices

You can opt out of Google Analytics tracking by:

By using our website, you consent to the processing of data about you by Google as described in this policy.

How We Use Your Information

KOLO_AI® uses your personal information for the following purposes:

  • To deliver and improve our services
  • To process payments and manage your account
  • To communicate with you about service updates, offers, and promotions
  • To respond to customer service requests
  • To comply with legal and regulatory requirements
How We Share Your Information

KOLO_AI® does not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your data with:

  • Third-party service providers who help us deliver our services (e.g., payment processors, cloud providers)
  • Government or legal authorities when required by law
  • Other third parties with your explicit consent

In all cases, KOLO_AI® ensures that third parties handling your data comply with strict privacy and security guidelines, consistent with Microsoft’s privacy standards.

Data Security

KOLO_AI® employs industry-leading security measures, consistent with Microsoft’s security practices, to protect your personal information. This includes encryption, secure servers, and access control mechanisms to prevent unauthorized access, alteration, or disclosure of your data.

Your Rights

You have the right to access, update, or delete your personal information at any time. You may also request that KOLO_AI® limit the use of your personal data or object to certain processing activities. To exercise these rights, please contact our support team at after having signed in to KOLO_AI®.

Cookies

KOLO_AI® uses cookies and similar tracking technologies to improve your experience on our platform. You can control your cookie settings through your browser, but please note that disabling cookies may limit your ability to fully use our services.

Compliance with Microsoft Privacy Policies

KOLO_AI® leverages Microsoft's Azure infrastructure to deliver its services. Therefore, we comply with Microsoft's Privacy and Data Handling Policies, ensuring that your personal data is never shared with OpenAI, nor used to train or retrain models without your explicit consent.

Changes to this Privacy Policy

KOLO_AI® reserves the right to update this Privacy Policy in response to changing legal, regulatory, or operational requirements. We will notify you of any significant changes via our platform or email.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact our support team at after having signed in to KOLO_AI® or through the Contact Us Form.